A level of support you’ve never encountered below.
Personal, local service and support for fast response and immediate answers.
Our support team is dedicated to providing our customers with quality services. As our customers, you are our top priority. From your first contact with your Dedicated Account Executive to our Service Installation Team, System Engineers, Customer Care Representatives, and System Service Technicians, everyone at Smart City Metro stands by to provide the highest level of support and customer service.
Bringing you immediate access to local service installation teams, technicians, engineers, and Customer Service Representatives.
Hours Of Operation
Monday-Friday 8:00 AM – 6:00 PM EST
Our office will be closed in observance of major U.S. holidays.
Customer Care
Call us: 407-828-6400
Email us at
customerservice@smartcitymetro.com
Tech Support
For technical support, call:
Address
1101 N Keller Rd # B, Orlando, FL 32810
Correspondence
Smart City Metro
PO Box 22555
Lake Buena Vista, FL 32830
Payments
Smart City Metro
PO BOX 733083
Dallas, TX 75373-3083
Get in touch
support@smartcitymetro.com
We are here for you 24 hours a day, 7 days a week. We know that your network and communication services are critical to your business. We understand that you cannot be without them. We have a heritage deep in delivering customized enterprise solutions and our commitment to providing higher touch personalized service distinguishes us.
Locally-based Customer Service teams are dedicated to delivering unmatched support. Our Orlando Network Operating Center is staffed with a diagnostic technical support team is ready to help you.
Tailor-made bandwidth options
Scalable, secure, and dedicated to you.
At Smart City Metro, we are uniquely positioned in the market to serve your business. With an all-fiber network built from the ground up, we offer custom network solutions, and will work with you to build a tailored plan for your unique requirements.
Disclaimer: All our services are provided on an individual negotiated contract basis.