Privacy Policy
At Smart City Metro, we are committed to respecting and protecting the privacy of our customers, including our collection and protection of customer information, and have strict policies governing access to customer records… Read Full Privacy Policy
Customer Proprietary Network Information (CPNI)
We respect and protect the privacy of information we obtain providing service to our customers. We are committed to protecting the privacy of all customer information, and in particular the privacy of customer proprietary network information… Read Full CPNI
Do Not Call
Any customer who requests to not be called by Smart City Metro for marketing purposes will be placed on our company-specific “Do Not Call” list. While we note your request immediately, it may take up to 30 days for your number to be removed from any active lists or sales programs that are currently underway… Read Full Do Not Call Policy
Acceptable Use
Applies to acceptable uses of Smart City Metro’s network services, that provide or include access to the Internet, including hosting services, or are provided over our network… Read More
Internet Service Disclosure
Defines the various tools and industry-standard techniques Smart City Metro uses to manage our network… Read More
Copyright – Trademark Disclaimer
Smart City Metro complies with US Copyright and related laws and requires all customers and users of the Service to comply with these laws… Read More
Digital Millennium Copyright Act
Smart City Metro reserves the right to terminate service provided to anyone who is found to infringe on third party copyright or other intellectual property rights… Read More
Terms of Use
By accessing or using our Site in any way you are agreeing to comply with this Agreement, including any documents, policies, and guidelines incorporated by reference (referred to collectively as this “Agreement”).
Website Accessibility
Smart City is committed to digital accessibility for people with disabilities and compliance with the Americans with Disabilities Act. As such, Smart City strives to ensure that its websites follow the Website Content Accessibility Guidelines (WCAG) 2.1. WCAG 2.1 details best practices for ensuring assistive technology users can access Smart City’s websites. The conformity of WCAG 2.1 also makes the site more user-friendly for everyone.
If you use assistive technology such as a Braille reader, a screen reader or TTY, and the format of this website interferes with any of them, please contact us at support@smartcitymetro.com. Please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the web address of the requested material, and your contact information.
Browser Accessibility Information
Many popular browsers contain built-in accessibility tools.
Terms & Conditions
Smart City Solutions II, LLC d/b/a Smart City Metro (the “Company”), with principal offices at 3100 Bonnet Creek Road, Lake Buena Vista, Florida and mailing address of P.O. Box 22856, Lake Buena Vista, Florida 32830-2856, offers and provides a diverse selection of products and services (collectively, the “Services”) to Subscribers who pay for the Services at the rates, and under the terms and conditions stated herein, and as the rates, terms, and conditions may be modified by the Company from time to time. As used herein, “you” or “your” refers to the individual or entity using or paying for the Services. YOUR USE OF THE COMPANY’S SERVICES CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.
