Elevating Property Management with Fiber Internet

By Krista Lockhart • September 1, 2023

Elevating Property Management with Fiber Internet

Empowering Amenities and Delighting Tenants

Having Fiber internet can revolutionize the way property or community managers manage their community’s amenities, offering them better control and efficiency. With Fiber’s lightning-fast speeds and stable connectivity, property managers can easily implement smart technologies to monitor and manage various amenities remotely. Smart security systems, automated access controls, and surveillance cameras can be seamlessly integrated with Fiber, allowing real-time monitoring, and enhancing the overall safety and security of the community. Moreover, with Fiber’s high bandwidth, property managers can efficiently manage online booking systems for amenities like gyms, pools, and event spaces, ensuring smooth reservation processes and reducing administrative burdens. The ability to remotely control and optimize these amenities with Fiber empowers property managers to deliver a more seamless and satisfying experience to their tenants, fostering a sense of community, and elevating the overall living standard within the property. Let’s investigate the benefits of Fiber Internet for property managers and tenants.


Empowering Community Amenities with Effortless Access Control

Fiber internet offers blazing-fast speeds, enabling property managers to take full advantage of smart technologies for managing community amenities. Fiber-powered smart access control systems enable property managers to grant or revoke access to amenities and common areas remotely. This enhances security and allows for a personalized approach, giving residents access to specific areas based on their lease agreements or membership status. Additionally, access logs can be easily monitored and analyzed, providing valuable insights for property management decisions.


Streamlined Property Management Software

Many property managers rely on cloud-based property management software to streamline their operations. Fiber internet ensures that accessing and managing these software platforms becomes a breeze. Load large datasets, update records, and generate reports effortlessly, all thanks to the reliable, symmetrical, high-speed fiber connection.


Enhanced Security and Data Protection

Property managers deal with sensitive tenant information and financial records. The security of this data is paramount. Fiber internet offers advanced encryption and data protection, reducing the risk of cyber threats and ensuring that confidential information remains secure.


Delighting Tenants with High-Speed Connectivity

A happy tenant is a long-term tenant. Offering Fiber internet to residents significantly improves their online experience. With ultra-fast download and upload speeds, tenants can stream their favorite content and work from home seamlessly. Fast and reliable internet becomes a selling point for your property, attracting tech-savvy individuals looking for a modern living experience.

The National Multi-Family Housing Council found that high-speed internet access is a top priority for renters. 92% of residents expressed interest in high-speed internet, while 48% would not rent without it. 64% of all tenants are using streaming services that require reliable internet service, making Reliable, Fast Internet the most important amenity for all residents.


Virtual Tours for Seamless Showings:

Virtual tours have become a game-changer in the real estate industry. With Fiber Internet, property managers can effortlessly conduct high-quality virtual tours for potential tenants, showcasing their units and amenities remotely. This not only saves time for both parties but also expands the reach of your property to a broader audience, including those who may be unable to visit in person.


Enhanced Property Value

Upgrading to Fiber can significantly enhance the value of your property. Forward-thinking tenants are increasingly seeking high-speed Internet as a crucial factor when choosing their residence. By offering Fiber, you make your property more attractive to potential renters, leading to reduced vacancies and increased rental rates.


Differentiating Your Property

In a competitive rental market, standing out from the crowd is essential. Offering Fiber-optic internet can be a key differentiator that sets your multi-tenant building apart from others. Prospective tenants will see your property as a premium option, thereby increasing interest and lease-up rates.


Reduced Maintenance and Downtime

Fiber-optic internet requires minimal maintenance compared to traditional copper-based networks. This results in reduced downtime and lower maintenance costs for you as the property manager.


Supporting Smart Home Technology

The popularity of smart home devices is on the rise, with tenants increasingly adopting video doorbells and voice assistant smart devices. Fiber-optic internet provides the necessary bandwidth to support these devices, empowering your tenants to enjoy a truly connected living experience.


Uninterrupted Connectivity

Fiber-optic cables are not susceptible to electromagnetic interference, ensuring a stable and consistent connection even during peak hours. This reliability ensures that your tenants can work from home efficiently, attend virtual classes, and enjoy uninterrupted entertainment, leading to greater satisfaction and less stress.


Reliable and fast internet connectivity is no longer a luxury but a fundamental necessity. Embracing Fiber internet in multi-tenant properties is a wise investment that brings a multitude of benefits to property managers and residents alike. With Fiber’s high-speed connectivity, property managers can effortlessly control and enhance community amenities, conduct virtual tours to attract prospective tenants, manage access controls efficiently, and provide secure and convenient entry devices for individual units. The result is a seamless and delightful living experience for tenants, differentiating your property, and more efficient property management overall.

By staying ahead of the technological curve and investing in Fiber internet property managers can elevate their communities to new heights of satisfaction and success. Upgrading your multi-tenant building to Fiber-optic internet is a strategic move that promises a host of benefits, both for your tenants and your property. Embrace technological evolution and elevate your multi-tenant building to new heights with Fiber Internet from Smart City Metro. Talk to one of our dedicated representatives at 407-828-6400 and find out how your community can benefit by making the switch to Fiber Internet. Your tenants will thank you for it!

Transforming Banking Experiences with Smart City Metro Solutions

By Krista Lockhart • August 1, 2023
Online Banking

In the rapidly growing banking industry, a modernized network is essential for providing outstanding customer experiences. Smart City Metro is aware of the difficulties faced by financial institutions. We examine how our products transform banking operations, improve security, and improve the client experience.

Empowering High-Speed Connectivity: Banks can get our Dedicated Fiber Internet service with unmatched speeds and dependability. Customers’ whole banking experience is improved thanks to a seamless online transaction, real-time account access, and quick data transfer made possible by this. Customers can benefit from faster response times, rapid access to banking services, and improved digital interactions thanks to Fiber Internet, which boosts customer happiness and loyalty.

Streamlining Communication Channels: A powerful solution that transforms financial communication is Hosted Voice. It creates a single platform that includes audio, video, and messaging features, allowing bank personnel to collaborate more easily and improving client experiences. Hosted Voice gives banks the ability to offer customers effective, individualized, and dependable communication channels, developing better client connections and speeding up response times. Options like call forwarding, auto-attendants, and voicemail to email are just a few of the options available.

Ensuring Secure and Agile Banking Operations: Data protection is crucial for banks at a time of rising cyberthreats. Banks may increase security, agility, and network performance with the help of our SD-WAN solution. The use of SD-WAN enables safe and dependable connections between bank branches, data centers, and cloud services by leveraging cutting-edge encryption techniques and intelligent routing. This creates a trusted environment for financial transactions by enabling seamless data transfer, improving application performance, and protecting client information.

Adapting to Emerging Technologies: Banks with Dedicated Fiber Internet have a future-ready infrastructure that can acclimate to rising technologies with the help of our modernized network solutions. Our tools can easily interface with and support new technologies like artificial intelligence, machine learning, and Internet of Things as the banking sector adopts them. This puts banks in a position to take advantage of cutting-edge technology for customized banking experiences, increased operational effectiveness, and higher customer engagement.

Banks require a modern network infrastructure if they want to improve customer experiences and beat the competition. Our products give banks the means to reinvent their business processes, step up security, and provide outstanding customer service. By working together with Smart City Metro, banks may modernize their networks, improve their communication channels, and adopt cutting-edge technology, ultimately forging enduring bonds with their clients and fostering commercial success in the fast-paced world of banking. Help enhance your clients’ experiences and your financial Institutions data protection with Dedicated Internet Access, Hosted Voice and SD-WAN products today. Learn more at https://smartcitymetro.com/services/ or call us at 407-828-6400.

Smart City Metro Empowers Businesses in Brevard County

By Krista Lockhart • July 20, 2023

Recently some of Smart City Metro’s key players, Carlos Palenzuela, Vice President of Technology Services, Greg Leslie, Senior Director of Sales, and Ricky Aw, Senior Account Executive were interviewed by Brevard Business News about our recent expansion into Brevard County.

Greg Leslie, with extensive years of experience in the telecommunications industry, recognizes the potential of the Space Coast and its growing demand for voice services, data solutions, and security services. His consultative approach and dedication to exceptional customer service make him an invaluable asset in serving the unique needs of businesses in the region. Supported by Smart City Metro’s strong leadership and a committed team, Leslie is at the forefront of Smart City Metro’s success in Brevard County.

Carlos Palenzuela is driving the company’s expansion into Brevard County with his superior leadership abilities and over 35 years of experience in the telecommunications industry. Palenzuela brings a wealth of expertise and a deep understanding of the evolving technological landscape of Brevard County. His engineering background has been instrumental in building and maintaining Smart City Metro’s advanced fiber network, ensuring businesses have access to reliable, high-speed internet and data services in Central Florida and the Space Coast.

Brevard’s local account executive Ricky Aw, bringing 25 years of telecommunications expertise, including 17 years in Brevard County. As a dedicated professional, Ricky Aw listens attentively to his clients’ needs and delivers consultative solutions that optimize efficiency and cost-effectiveness. Committed to community support, Ricky Aw fosters long-lasting partnerships based on trust, efficiency, and tailored telecommunications solutions.

Discover how Smart City Metro is revolutionizing communication solutions for businesses in Brevard County. Read what Carlos, Greg, and Ricky had to say during their Brevard Business News interview here.

Embracing the Digital Nomad

By Krista Lockhart • July 1, 2023

Why Hotels Need Robust Bandwidth and Wi-Fi Infrastructure to Cater to Business Travelers and the Rise of Workstations.

Gone are the days when vacations meant completely disconnecting from work. In today’s interconnected world, a new breed of traveler has emerged—the one who seamlessly blends work with leisure. Whether it’s an entrepreneur running their business remotely or an employee catching up on urgent tasks while exploring a new city, the demand for reliable connectivity has skyrocketed. Hotels, as the temporary homes for these modern nomads, must recognize the vital role of bandwidth and Wi-Fi infrastructure in supporting both business travelers and the rising trend of working on vacation. In this blog, we explore why hotels need to prioritize and invest in a robust digital ecosystem to cater to the evolving needs of their guests.

Catering to the Needs of the Modern Business Traveler

The era of strictly leisure-based hotel stays is long gone. Business travelers make up a significant portion of hotel bookings, and they require a reliable and high-speed internet connection to conduct their work effectively. Seamless video conferences, uninterrupted access to cloud-based tools, and real-time communication are essential for productivity. By offering a stable Wi-Fi connection and sufficient bandwidth, hotels can enhance their appeal to business travelers, attracting more bookings and establishing themselves as the go-to destinations for work and leisure.

The Rise of Remote Work and “Workations”

The pandemic-induced shift towards remote work has revolutionized the way we view work and travel. With the ability to work from anywhere, more people are opting for “workstations,” where they can combine work and leisure in a single trip. Hotels can seize this opportunity by providing an environment that caters to the needs of remote workers. A robust Wi-Fi infrastructure, capable of handling multiple devices and bandwidth-intensive tasks, becomes a crucial asset for hotels aiming to attract this growing segment of travelers.

Enhancing Guest Satisfaction

In today’s digital age, reliable internet access has become a basic expectation for travelers. Offering a poor Wi-Fi experience or limited bandwidth can lead to guest frustration, negative reviews, and potential loss of business. On the other hand, hotels that prioritize bandwidth and Wi-Fi infrastructure can ensure seamless connectivity, creating a positive guest experience and fostering customer loyalty. Travelers now rely heavily on online reviews and recommendations, and the reputation of a hotel’s internet capabilities can greatly influence their booking decisions.

Embracing the Connected Future

As technology continues to advance, the need for bandwidth and reliable Wi-Fi will only intensify. From smart rooms equipped with IoT devices to virtual reality experiences and interactive digital concierge services, hotels must prepare for the connected future. By investing in scalable infrastructure and staying ahead of technological trends, hotels can future-proof their operations and provide a seamless digital experience to guests.

Keeping Pace with Competitors

The hospitality industry is fiercely competitive, and hotels that fail to adapt to changing guest expectations risk falling behind. With an increasing number of accommodations recognizing the importance of connectivity, hotels cannot afford to overlook the significance of bandwidth and Wi-Fi infrastructure. By investing in reliable internet solutions, hotels can differentiate themselves from the competition, attract more tech-savvy guests, and establish themselves as leaders in the industry.

In an era where work and travel have become inseparable for many, hotels must recognize the pivotal role of bandwidth and Wi-Fi infrastructure in supporting the needs of business travelers and the emerging trend of working on vacation. By providing reliable, high-speed internet access, hotels can enhance guest satisfaction, attract a wider range of travelers, and stay ahead of the competition. Embracing the digital revolution and investing in a robust digital ecosystem will not only benefit hotels’ bottom line but also contribute to an unforgettable guest experience in the interconnected world we live in today.  Get a free technology assessment online or call us at 407-828-6400.

Is Hosted Voice right for your business?

By Krista Lockhart • June 1, 2023

You’ve heard the hype about VoIP technology but not sure if Hosted Voice service is right for your business or your bottom line. Hosted Voice brings all your communication together with the latest technology and features without the initial investment. Let’s learn more about Hosted Voice and the benefits to your organization.


What is Hosted Voice?

Hosted Voice refers to a telecommunications system hosted in the cloud. Connect with team members from anywhere, any time. You don’t have to worry about lag time or where your staff is located. Hosted Voice offers features like enterprise-grade call control, flexible calling features, instant messaging, and voice mail– available on a per-user basis. This product can be deployed quicker and cheaper than an on-premises system.

Here are the top seven benefits of hosted voice services that could be especially beneficial to your business.

Top 7 Benefits of Hosted Voice

Cost Savings –  Unlike traditional phone systems, Hosted VoIP providers host all their hardware and network architecture for you. That means, Hosted VoIP eliminates the need for in-house servers and their accompanying maintenance costs. One benefit of hosted phone systems is that your server burden is largely off-premises. You save money as you share the expense with your other hosted phone system subscribers.

Minimal long-distance charges We offer cost savings with bulk package discounted on hourly rates for international calls. We don’t charge per call like a standard Hosted VoIP.

Flexibility – A Hosted VoIP number, often referred to as a virtual number, is entirely portable. That means you can use the same number no matter where you go. For frequent travelers and businesspeople who move around a lot, this is great news. And the best part? If your business changes address, you can take your Hosted VoIP number with you.

High Call Quality – The call quality is superb because Hosted VoIP operates on the Internet instead of the existing telephone lines.

Easy Management – Smart City’s customizable web portal gives you control and access to unify and simplify all your business communications, in one place, from any Internet-enabled device. Get administrative controls for better management and security, advanced calling features, self-managing user extensions, voicemail forwarding, and 24/7 accessibility with visibility into performance.

Employee Retention – Staff happiness is key! When companies give employees the best tools to work in the office and remotely, they are happier and more productive.

Call Center – Provide inbound calls to local or toll-free number the ability to be evenly distributed between call center agents.


How can Smart City Voice help you reap these benefits?

Smart City Metro offers Hosted Voice solutions to suit the needs of any sized business. All are delivered through a cloud-based system so your business can seamlessly use it from anywhere with Internet access. Hosted Voice provides flexible and inexpensive features to support your business without paying a lot of money for an on-site voice system.



With more than 50 voice and unified communication features that are easy to set up and manage. Hosted voice features like call control, instant messaging, and voicemail suite in one powerful phone system. Manage your calls from anywhere you have an Internet connection using our mobile, desktop and softphone apps and online portal. 


Smart City Voice Portal

Our Hosted Voice portal includes an Administrator and a user web interface that allows anyone to easily manage the system. An easy-to-use portal gives you a control and access anytime to keep your business running smoothly from any device.

  • Manage your Hosted Voice service from anywhere.
  • Call logs, voicemail, call recordings, and call routing are just a click away.
  • Accessible from any Internet-enabled device. All you need is an Internet connection.
  • 24/7 control and access. Including functions such as managing your Auto Attendants, adding Music on Hold, checking and downloading call recordings, and system access.


Smart City’s Softphone options

Manage and control your productivity from any Internet-enabled device with Smart City’s Softphone option. Get one-number calling from any device. Never miss a call with mobile phone, desk phone, and web-based softphone options.

  • Make or receive calls using your desk phone, softphone, or smartphone.
  • Move a call from one device to another without disconnecting.
  • With our Find Me/Follow Me functionality, you can define how calls are forwarded or routed, ensuring you receive that important call whether you’re at your desk, on the road, or anywhere else.
  • Mobile app is available for both Android and iPhone smartphone and can be found in the Apple and Google app stores under Smart City Voice.


Smart City’s Mobile App

Smart City’s Hosted Voice service comes with the ability to make users more mobile with Smart City Connect mobile application. Available in both the Apple and Google app stores under the name Smart City Voice, the mobile app enables users to make and receive calls from either their Android or iPhone devices as if dialing from their desk phone. Users can also transfer calls from their mobile device back to the team at the office.

For a free technology assessment or if have any questions about switching to Smart City’s Hosted Voice technology call us at 407-828-6400.




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